| 1. ABOUT VINTAGE |
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| last updated - 2010-03-31 17:03:02 |
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| 2. PAYMENT OPTIONS |
| FDL Vintage offers payment through PayPal for all domestic and international orders. PLEASE MAKE SURE YOU RETURN TO THE FDLVINTAGE.COM WEBSITE AFTER PURCHASING ON PAYPAL'S WEBSITE TO COMPLETE ORDER. |
| last updated - 2010-03-31 17:03:47 |
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| 3. FIT GUIDE |
| Fit is extremely important to our customers as such FDL Vintage has especially created a fit guide video and chart. If you have any questions after going through our fit guide, please feel free to email us. We will be happy to answer any questions you have. |
| last updated - 2010-03-31 17:04:25 |
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| 4. DOMESTIC SHIPPING |
| FDL Vintage offers a flat rate USPS Ground Shipping of $7.00 for all domestic purchases. We reserve the right to charge additional shipping charges for multiple items. |
| last updated - 2010-03-31 17:05:04 |
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| 5. INTERNATIONAL SHIPPING |
| NTERNATIONAL SHIPMENT RATES VARY AT CHECKOUT. We use USPS Priority International for all international shipping. Rates typically range from $15.00 - $50.00 USD depending on where you live in the world. Please email us to find out if we ship to your country. Unfortunately, many countries pose a higher risk of credit card fraud than others. |
| last updated - 2010-03-31 17:12:18 |
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| 6. RETURNS AND EXCHANGES |
| Returns and Exchanges at FDL Vintage are quick and easy for store credit only. They must be postmarked within 7 days of the original delivery date and shipped via tracked mail. All original tags must be attached to the item(s).
We choose our vintage items with the utmost care for quality and condition. However, these items are pre-worn and may show signs of age. We maintain detailed photos and inspect each item carefully prior to shipping. Returns received in a different condition from purchase time will not be refunded.
To exchange eligible item(s), simply fill out the return form on the back of the invoice. Call us at ---------- to confirm the exchange. Send the item(s), with the return form to the following address:
FDL Vintage Returns
5250 S. Rainbow Blvd. 1175
Las Vegas, NV. 89118
Please be aware that shipping is non-refundable. We will email you once we process your return. If there is an issue with your order, please contact us first. Your satisfaction is extremely important to us! |
| last updated - 2010-03-31 17:12:59 |
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| 7. GIFT CERTIFICATES |
| Currently, FDL Vintage does not carry gift certificates. |
| last updated - 2010-03-31 17:06:55 |
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| 8. SPECIAL REQUESTS |
| If we are out of stock of a certain size or item, a special order request is available. Simply click on special request on the product page and fill out and submit the form. We will contact you if a similar item you requested becomes available. |
| last updated - 2010-03-31 17:14:41 |
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| 9. PRIVACY |
| FDL Vintage is committed to protecting your privacy. All personal information you provide during registration is used to process your orders or to contact you regarding a particular transaction. All information gathered securely through the SSL (Secure Sockets Layer) is treated seriously and with full respect to your privacy. FDL Vintage guarantees the information you enter will never be disclosed to any outside organization or third party. We may use your contact information to contact you about new products, features or special promotions. If you do not wish to receive such communications, you may remove yourself from the mailing list by logging into your account and opting out of the mailing list. |
| last updated - 2010-03-31 17:14:58 |
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| 10. SECURITY |
| FDL Vintage uses the latest version of SSL to keep our customers information safe. A SSL is a protocol that encrypts your information into codes so that your information is kept secure while being transmitted via the internet. Should you forget your password, we will email you a new temporary password. This is the best way to protect your information, as sending your existing password via email is not safe. Upon receiving your new temporary password, you may change it by going to my account.
FDL Vintage may provide you with links and references to other sites, but is not responsible for the content of those sites and shall not be liable for any damages or injury arising from that content. |
| last updated - 2010-03-31 17:14:50 |
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| 11. LEGAL |
| FDL Vintage uses the latest version of SSL to keep our customers information safe. A SSL is a protocol that encrypts your information into codes so that your information is kept secure while being transmitted via the internet. Should you forget your password, we will email you a new temporary password. This is the best way to protect your information, as sending your existing password via email is not safe. Upon receiving your new temporary password, you may change it by going to my account.
FDL Vintage may provide you with links and references to other sites, but is not responsible for the content of those sites and shall not be liable for any damages or injury arising from that content. |
| last updated - 2010-03-31 17:09:50 |
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